by stevenhanna6 on Tue Jul 05, 2011 2:56 pm
larryep, the PLM is a com port. The old PLC is a true USB device, the new one's just have a built in usb to serial controller, so when you plug it in I should have asked for a usb to serial port driver depending on the windows version.
Select the com port from the drop down. Close the settings box. Close the app and restart it. If it doesn't connect just change the com port again. The actual "test" button doesn't work so ignore that. If it's the USB model it's probably Com4.
Once you have the right com port your devices should have a green icon next to them.
I'll add that the lighting app is far from the easiest thing to use right now, I usually always have to login to help an installer set it up, it will become part of xlobby itself within the month if everything goes according to plan. In fact I plan on moving all service apps into xlobby to make them easier to use.
I've never used their 2413U, let me know if that's the one you are using, hopefully they didn't change the protocol again.