License issue

[vaporhat]

How do I correct this license issue without reinstalling XL? and why did it happen?

Only difference in my hardware is a few additional HDD's .. but the drive where XL program files are has not changed.

[lpg]

Did you go to mylobby and delete the liscence and reactivate? Larry

[vaporhat]

the warning comes up before there is a chance to make any changes or get into any set-up screen.

I did a reinstall and everything was fine. I did not have to deactivate or reactivate any licenses.

[lpg]

I thought Steven fixed that behavior a while ago. In the past if you did not activate your version with a valid liscense it would come up with that message and shut down. I wonder if he changed something that caused this to come back.

[Bill Lott]

Can you deactivate the previous copy? Then load and activate this one?

[samsonlov]

Hey Vapor,
Restart XL, and then Immediately start pressing Alt+F2 to get into setup to find the new "License Key";
then copy id to clipboard, and in "xlobby.com/my" delete the old license, and create a new one with the new "key" (8 digit code tied to your hardware).
My understanding is that it is done this way for installers so that if a client "changes" something, the machine will stop working.
I hope this helps,
Samson

[vaporhat]

Samson, thank you.. that's good information to know.
next time