After going to my CallerID screen and reviewing who has called, I would like to delete the CallerID.xml database and clear the CallerID category display(clear the category cache). It would be nice to do this from buttons while in the CallerID screen (but since the category is displayed on screen at this time, this may not be possible??).
Anyway, I have tried using a .bat file that deletes the CallerID.xml file, and then followed by a clear cache command for the CallerID category (whether right or wrong, I call the .xml data base and the category the same name; "CallerID").
What would be the right way to do this? Ever time I delete the .xml file, it just seems to come back (even though I think I am clearing the cache). What am I missing?