Video Scanning in setup will not complete

[Kens]

In the setup I was able to scan for music it shows the music files when i hit the music button. When I load my videos it will start to scan the file and lock up I have around 200 avi movies in the file will not complete.It hangs on the first avi and locks up. I have uninstalled and reinstalled xlobby twice did the same thing. I am running windows xp sp2 with everything loaded that is required I believe. Any help would be great!

[summerall]

Not sure if this is will fix your problem or not but check the file names of your AVI's. I heard someone mention that XL will sometimes freak out on funky characters such as & (ampersand) and ' (apostrophe or single quote). Maybe someone smarter than me can post and confirm/deny this?

[Kens]

Thanks for your help. I did see that in another thread. I will give it a shot.

[BaddaBing]

Look for (') apostrophes, (#) pound and (&) single ampersands in the names of your files as they are reserved characters in XML and will cause the problems you are experiencing.

I.E.

This is bad a bad XML title -> Joe & Ted's Excellent Adventure #4

This would work -> Joe_and_ Teds_excellent_adventure_number_4

The easiest way to do this would be to scan the directory your videos are stored in using the find utility in windows file explorer - do a search for each of the characters (', #, &) and if you find a file with any offending characters - go to that file and edit the name to remove any illegal characters - then run the import again.